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Blog

Live At The SECC 2020 Fall Members Meeting: BlastPoint+Duquesne Light Co.!

Posted on by Alison Alvarez

This week, BlastPoint goes virtual with the Smart Energy Consumer Collaborative’s 2020 Fall Members Meeting and Workshop to learn, share and connect about all things energy. BlastPoint CTO and Cofounder …

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Winter Is Coming: How Utilities Should Prepare

Posted on by Alison Alvarez

As we head into the cold, dark months of winter, some utility customers’ already-overdue gas, water and electric bills could hemorrhage. But that doesn’t mean there’s nothing utilities can do …

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A Pittsburgh Utility is Prioritizing Customer Outreach Through COVID-19

Posted on by Alison Alvarez

Pennsylvania’s Public Utility Commission (PPUC) voted on September 17th to, once again, keep the state’s utility shut-off moratorium in place. This may seem like a win for financially struggling residents …

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Blog: Transportation Electrification Progress Continues Throughout COVID-19

Transportation Electrification Progress Continues Throughout COVID-19

Posted on by Alison Alvarez

Some of our wishes have come true, and other promising ones have taken shape. It’s truly remarkable that all of this has happened – in spite of, or in some …

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Special Report Available For Download Now: Commercial Business Personas For B2Bs

Posted on by Alison Alvarez

Target, partner, lead and grow: How companies using commercial business personas keep customers happy and increase revenue, even during a crisis. Businesses across industries have reached far beyond simply knowing …

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Commercial Personas For B2Bs: A Sneak Peek At Our Upcoming Report

Posted on by Alison Alvarez

This week we’re giving you a sneak peek at our forthcoming report: “Why B2Bs Need Commercial Business Personas & How They Can Use Them.” The release of our report comes …

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Keep Revenue Flowing: Increase Financial Assistance Sign-Ups & Motivate Delinquent Customers to Pay in Full

Posted on by Alison Alvarez

A 20% CAP sign up rate! A 47% payment-in-full response! Two new case studies available for download demonstrate how powerful a single outreach campaign can be – when you know …

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How To Boost Paperless Enrollment By 5+ Percent And Save Millions Of Dollars

Posted on by Alison Alvarez

Digital engagement is up across industries due to coronavirus-related shut-downs. Virtual meetings, remote classes and online grocery shopping have become the norm for many, which could mean that more people …

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Customer Balance Risk Zones, Part 3: Who’s In The Red Zone & What Do They Need?

Posted on by Alison Alvarez

Over the last few weeks, we’ve talked about customers in the Green and Yellow Customer Balance Risk Zones. This week, to wrap up our series, we focus on the Red …

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Customer Balance Risk Zones - Yellow

Customer Balance Risk Zones, Part 2: Who’s In The Yellow Zone & What Do They Need?

Posted on by Alison Alvarez

Companies that deliver essential services like gas, water and electricity need to generate revenue (despite regulated rates) if they want to stay in business, keep their workforce employed, and serve …

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