Data Infrastructure Engineer

Job Type:

This is a full-time remote position with benefits based in Pittsburgh, PA. The ideal candidate will be able to attend in-person meetings at the BlastPoint office occasionally, but day-to-day work is remote.

Job Description:

We are looking for a talented Data Infrastructure Engineer to join our growing engineering team. The ideal candidate for this position brings together strong software engineering skills and development operations (DevOps) expertise to ensure smooth and timely delivery of actionable insights to customers, leading engineering projects from concept to delivery, contributing to BlastPoint’s data onboarding activities, and ensuring that our platform and supporting services are highly-available, secure, and well-maintained.

Primary duties for this position include:

  • designing, building, deploying, testing, and maintaining robust, scalable data pipelines to support BlastPoint’s data cleansing, enrichment, processing, analysis, and validation activities
  • provisioning, maintaining, and monitoring cloud infrastructure
  • automating data onboarding and analysis processes to support greater data variety and velocity
  • integrating client data with a wide variety of public and private sources
  • protecting data integrity and security throughout the project lifecycle

Professional Requirements

  • Bachelor’s degree or equivalent experience in computer science, mathematics, statistics, economics, or a similar field of study
  • 5+ years of work experience in software engineering, development operations, data science, or a related discipline
  • Advanced proficiency developing clean, performant, and idiomatic Python code
  • Strong knowledge of the pandas DataFrame API and related packages in the Python data science ecosystem
  • Experience using Terraform to deploy and configure virtual infrastructure in the AWS cloud environment
  • Expert level knowledge AWS cloud services, including but not limited to: RDS, SageMaker, ECS, ECR, EC2, S3, IAM, VPC, Elastic MapReduce, Lambda, AWS Backup, CloudWatch, and CloudTrail
  • Relational database experience, preferably using PostgreSQL
  • Excellent communication skills
  • Authorized to work in the United States

Preferred Skills and Experience

  • Experience developing data-centric infrastructure services
  • Experience building CI/CD pipelines using Github Actions
  • Experience with Terragrunt and Ansible
  • Experience with cluster computing frameworks, e.g. Spark and Dask
  • A working knowledge of common machine learning tools and techniques
  • Highly attentive to detail, with a skeptical sixth sense about data quality
  • An ability to work independently in a challenging, fast-paced environment with several ongoing concurrent projects
  • A can-do mentality, with the willingness to take initiative to solve problems
  • Recognition that there are always multiple answers to a problem
  • An ability to engage in a constructive dialogue to find the best path forward
  • A willingness to travel to the Pittsburgh, PA office periodically (roughly 4-6 times per year), provided that it is safe to do so

Salary Range

$140K – $160K

Click Here to Apply

DevOps Engineer

Job Type:

This is a full-time remote position with benefits based in Pittsburgh, PA. The ideal candidate will be able to attend in-person meetings at the BlastPoint office occasionally, but day-to-day work is remote.

Job Description:

We are looking for a talented Development Operations (DevOps) Engineer to join our growing engineering team. The ideal candidate for this position is able to ensure smooth and timely delivery of actionable insights to customers by contributing repeatable and maintainable cloud deployment workflows to our infrastructure as code repository, monitoring and maintaining existing infrastructure, and enhancing our Continuous Integration / Continuous Deployment (CI/CD) workflows, ensuring that our platform and supporting services are highly-available, secure, and well-maintained.

Primary duties for this position include:

  • Deploying, configuring, monitoring, and maintaining cloud infrastructure
  • Ensuring efficient delivery to customers by enhancing and maintaining CI/CD pipelines
  • Protecting data integrity and security throughout the project lifecycle
  • Automating data onboarding and analysis processes to support greater data variety and velocity

Professional Requirements

  • Bachelor’s degree or equivalent experience in computer science, mathematics, statistics, economics, or a similar field of study
  • 2+ years of work experience in software engineering, development operations, data science, or a related discipline
  • Experience using Terraform to deploy and configure virtual infrastructure in the AWS cloud environment
  • Expert level knowledge AWS cloud services, including but not limited to: RDS, SageMaker, ECS, ECR, EC2, S3, IAM, VPC, Elastic MapReduce, Lambda, AWS Backup, CloudWatch, and CloudTrail
  • Excellent communication skills
  • Authorized to work in the United States

Preferred Skills and Experience

  • Experience with Terragrunt and Ansible
  • Experience building CI/CD pipelines using Github Actions
  • Relational database experience, preferably using PostgreSQL
  • An ability to work independently in a challenging, fast-paced environment with several ongoing concurrent projects
  • A can-do mentality, with the willingness to take initiative to solve problems
  • Recognition that there are always multiple answers to a problem
  • An ability to engage in a constructive dialogue to find the best path forward
  • A working knowledge of common machine learning tools and techniques
  • A willingness to travel to the Pittsburgh, PA office periodically (roughly 4-6 times per year), provided that it is safe to do so

Salary Range

$90K – $110K

Click Here to Apply

Data Engineer

Job Type:

This is a full-time remote position with benefits based in Pittsburgh, PA. The ideal candidate will be able to attend in-person meetings at the BlastPoint office occasionally, but day-to-day work is remote.

Job Description:

We are looking for a talented Data Engineer to join our growing engineering team. The ideal candidate for this position brings together strong software engineering skills and cloud infrastructure expertise to ensure smooth and timely delivery of actionable insights to customers, leading engineering projects from concept to delivery, contributing to BlastPoint’s data onboarding activities, and ensuring that our platform and supporting services are highly-available, secure, and well-maintained.

Primary duties for this position include:

  • Designing, building, testing, and maintaining robust, scalable data pipelines to support BlastPoint’s data cleansing, enrichment, processing, analysis, and validation activities
  • Automating data onboarding and analysis processes to support greater data variety and velocity
  • Integrating client data with a wide variety of public and private sources
  • Protecting data integrity and security throughout the project lifecycle

Professional Requirements

  • Bachelor’s degree or equivalent experience in computer science, mathematics, statistics, economics, or a similar field of study
  • 2+ years of work experience in data engineering, software engineering, data science, or a related discipline
  • Advanced proficiency developing clean, performant, and idiomatic Python code
  • Strong knowledge of the pandas DataFrame API and related packages in the Python data science ecosystem
  • Relational database experience, preferably using PostgreSQL
  • A strong working knowledge of AWS cloud services, including but not limited to: RDS, SageMaker, ECS, ECR, EC2, S3, IAM, VPC, Elastic MapReduce, Lambda, AWS Backup, CloudWatch, and CloudTrail
  • Excellent communication skills
  • Authorized to work in the United States

Preferred Skills and Experience

  • Experience with cluster computing frameworks, e.g. Spark and Dask
  • A working knowledge of common machine learning tools and techniques
  • Experience using Terraform to deploy and configure virtual infrastructure in the AWS cloud environment
  • Experience building CI/CD pipelines using Github Actions
  • Highly attentive to detail, with a skeptical sixth sense about data quality
  • An ability to work independently in a challenging, fast-paced environment with several ongoing concurrent projects
  • A can-do mentality, with the willingness to take initiative to solve problems
  • Recognition that there are always multiple answers to a problem
  • An ability to engage in a constructive dialogue to find the best path forward
  • A willingness to travel to the Pittsburgh, PA office periodically (roughly 4-6 times per year), provided that it is safe to do so

Salary Range

$120K – $140K

Click Here to Apply

Customer Success Manager

Job Type:

This is a full-time (40 hours/week), remote, mid-level position with benefits reporting to the Co-Founder & CTO. The ideal candidate will be able to occasionally meet in person at BlastPoint’s Pittsburgh, PA office.

Job Summary:

BlastPoint is seeking a Customer Success Manager to support our rapidly growing business.  As Customer Success Manager, you will be the “keeper of customer relationships” overseeing all client accounts.  You will own effective client onboarding, implementation, training, and engagement; as well as provide meaningful strategic insights and recommendations to our clients to ensure their success on our platform.  You will partner with internal teams to maximize client ROI, enabling long-term account growth.  You will focus on relationship building across all levels of the clients’ organization and will strive to deliver an incredible experience for our customers.

Job Duties

  • Build strong, long-term relationships with BlastPoint’s customers
  • Deeply understand your customers’ business objectives, along with their needs and processes
  • Lead the customer implementation process from initial customer onboarding through successful delivery and platform training
  • Serve as the lead point of contact for customers amplifying the voice of the customer to internal teams
  • Escalate critical customer issues and ensure ownership by internal resources
  • Track accounts to identify churn risk and work proactively to eliminate that risk
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Influence expansion opportunities for existing customers
  • Build scalable processes and gain buy-in from internal stakeholders
  • Document all communication with contacts and accounts, both accurately and in a timely manner
  • Have a data-oriented, consultative approach to promote product adoption with customers
  • Complete user interviews and work closely with product leadership and the UX/UI designer to make plans to incorporate the customer feedback
  • Perform other duties as assigned by supervisor

Requirements:

  • 4+ years of experience in account management or customer success management (preferably in a SaaS organization)
  • Ability to handle multiple customer on-boarding projects at a time
  • Comfortable speaking to and meeting new people
  • Excellent communication and organizational skills with the ability to multitask
  • Creative problem solving and practical time management skills
  • Eager to learn new things and face new challenges
  • Comfortable establishing processes others can easily follow
  • Some level of comfort working with/interpreting data. 
  • Periodic travel to customer sites, conferences, and trade shows
  • The ability to meet with the team in the Pittsburgh office a few times a year.

Preferred Skills and Experience

  • Experience working in a startup environment
  • Project management experience
  • Experience using Gmail, GSuite (Drive, Slides, Docs, Sheets), Trello, HubSpot, Slack, and Canva (or similar)
  • Has previously conducted user interviews

Salary Range

$70K-$95K

Click Here to Apply