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Blog

spotlight series 1 image

Spotlight Series: Mark Brown, PWC Fayetteville

Posted on March 24, 2022 by Tricia Boomhower

BlastPoint sat down with Mark Brown to learn how Dynamic Pricing led to increased customer satisfaction with a top North Carolina utility provider: PWC Fayetteville. Listen in on our conversation …

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Benchmarking image

BlastPoint’s 2022 Sustainability Benchmarks Report identifies US utilities with the highest customer engagement in sustainability programs

Posted on January 27, 2022 by Marianne Holohan

The Sustainability Benchmarks Report compares utilities’ progress in six key sustainability areas: demand response, dynamic pricing, energy efficiency, renewables, AMI rollout, and overall reliability. It lists the top 10 companies …

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renters and energy efficiency

Get Renters Engaged in Energy Efficiency to Improve Customer Experience

Posted on November 11, 2021 by Marianne Holohan

The new BlastPoint-sponsored Smart Energy Consumer Collaborative report, Understanding the Needs and Wants of Renters, shines a spotlight on this key customer demographic. The report reveals that renters care more …

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low income EE customer

Income-Eligible Customers Can Help Meet Your Energy Efficiency Benchmarks – AND Save You Money, Part 2

Posted on July 22, 2021 by Blastpoint

In Part 2 of our series Engaging Income-Eligible Customers about Energy Efficiency, discover utilities’ go-to segment for boosting low-income enrollment in energy efficiency offers and meeting regulatory benchmarks. If you …

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Engaging Income-Eligible Customers about Energy Efficiency, Part 1

Posted on July 8, 2021 by Blastpoint

New appliances, good insulation and airtight windows are expensive. But they save customers money in the long run. Month after month, owners of high-efficiency washers, dryers, light bulbs and refrigerators …

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