Announcing BlastPoint’s First Podcast Episode
At BlastPoint, we’re always pushing the boundaries of what’s possible with data and AI, and today, we’re excited to announce the launch of our brand-new BlastPoint Deep Dive Podcast! Our …
Feature Updates: Streamlining Your Experience: Latest Enhancements at BlastPoint
Zoom Brushing for Histograms Now, you can zoom into histograms to explore your data in greater detail. This feature is especially useful for discarding outliers from skewed graphs, allowing you …
Enhancements Transforming Customer Experience: BlastPoint’s Latest Innovations
BlastPoint users can now swiftly create multiple segments with the innovative “Submit and Create Another” button. This feature significantly accelerates the segmentation process, allowing for efficient batch creation of tailored …
BlastPoint Energizing Success: Solutions for Inclusive Energy Program Engagement
Utility distributors face the challenge of engaging customers with lower income levels, ensuring access to essential energy services. According to the American Council for an Energy Efficient Economy, research determined …
The BlastPoint Advantage: Empowering Credit Union Success through Intelligent Retention Strategies
Credit unions, like many financial institutions, grapple with the persistent challenge of attrition. According to industry data from Credit Union National Association (CUNA), the average annual attrition rate for credit …
Customers Change Over Time – And So Should Your Segmentation Models.
2020 doesn’t seem that long ago, but a lot has changed since then. The pandemic, which hit the US in March 2020, brought about a lot of societal shifts that …
Utility Showcase: Three Ways to Leverage Customer Intelligence Data
Our partner, a utility company serving roughly 500k customers across multiple states, faces many of the same challenges as others when it comes to their customers. Externally, their customers deal …
BlastPoint’s 2023 EV Adoption Outlook: Using AI to Understand EV Demand Across the US
Click here to download the full report, or read on for an overview of our findings. Sales data from Kelley Blue Book shows that 2022 represented a tipping point for …
Balancing Personalization and Privacy: How Companies Can Use Data to Enhance Customer Experience Safely
When it comes to data privacy, customers typically share three main concerns. Firstly, they want their data to be protected and not leaked to unauthorized parties. Secondly, they want companies …
Optimize Your Collections Process with Data
Collections payment data is particularly complex. Not only are there multiple steps, but there are multiple ways at each step for a customer to pay along the process. For example, …