![SOC 2 Compliant](https://blastpoint.com/wp-content/uploads/2024/07/Blog-June-10-9-801x331.png)
BlastPoint is now SOC 2 Compliant
A SOC 2 report is a rigorous examination conducted by an independent auditor that evaluates an organization’s systems and controls. There are two types of SOC 2 reports: Type I …
Posted on by Yumi Yabe
A SOC 2 report is a rigorous examination conducted by an independent auditor that evaluates an organization’s systems and controls. There are two types of SOC 2 reports: Type I …
Posted on by Yumi Yabe
One notable example with BlastPoint’s Next Best Product is from a credit union in Montana. They utilized our predictive models to boost engagement with their new CD (Certificate of Deposit) …
Posted on by Yumi Yabe
The average cost per call in utility call centers ranges from $5.50 to $12 according to our utility partners, encompassing various expenses such as agent wages, infrastructure maintenance, and training. …
Posted on by Yumi Yabe
Managing call center operations comes with significant financial implications. A BlastPoint utility partner found, the average cost per phone call to a call center is $11, while the cost per …
Posted on by Yumi Yabe
Big Data analysis involves processing vast amounts of diverse information to reveal comprehensive insights. This approach is ideal for complex analyses requiring a broad view of market dynamics, consumer behaviors, …
Posted on by Yumi Yabe
The integration of AI into utility operations has revolutionized decision-making processes and operational efficiency. Traditional AI techniques have paved the way for predictive analytics, enabling utilities to forecast demand, optimize …