Now Is The Time To Optimize Your Chatbot
Digital conversation apps, also known as chatbots, are here to stay. If your company isn’t using one–or isn’t using one to its fullest potential–now is the time to implement a …
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Want Customer Intelligence? Overcome These 5 Hurdles First
Stringent deadlines, shifting priorities, multiple initiatives and more business problems can be solved with stronger, cleaner, enriched data, letting companies achieve customer intelligence. Here’s how. Our business partners come from …
Around The World On Battery Power: A Global EV Roundup
Kenya sees investments for battery electric motorcycle taxisChina looks ahead to autonomous EVs, artificial intelligence, partnershipsNorway electric vehicle sales surpass 50 percent market share Battery powered vehicle sales, manufacturing and infrastructure …
Deciding Whose Power To Shut Off? Let Data Be Your Guide
Nationwide, regulated utility shut-off suspensions are ending, at least for some customers. Several states are leaving the shut-off freeze in place for lower-earning customers while lifting it for those earning …
Embrace EV, Energy Efficiency & A.I. To Help Shape ‘The New Normal’
This article was originally published in Energy Central’s Customer Care specialty page on January 19, 2021, and has been reposted here with permission. Americans are inching closer to a post-coronavirus …
Electric Vehicle Outlook 2021: Download The Report
Progress and setbacks in electric vehicle adoption and infrastructure across 2020 set the stage for what is already proving to be an unprecedented year of developments. Our 2021 EV Outlook …
Want to Buy Third Party Data? Avoid These 5 Common Pitfalls
Buying third party, or external, data and integrating it with the data you already have is a great way to paint a vivid, complete picture of who your customers really …
How Utilities Can Use Data to Find Opportunities in Biden’s Energy Policies
Changes to U.S. energy policies are coming with the new presidential administration. How might these changes affect utility companies, and how can utilities use data to find new opportunities? When …
Want To Solve Customer Engagement Problems? Operationalize Data.
This article was originally published as part of Energy Central’s December 2020 Special Issue, Data & Analytics: Creating Real Value. Please click here to join the conversation and explore other …
BlastPoint joins Chartwell, Inc. for Free Webinar
Join BlastPoint CEO and Cofounder Alison Alvarez for an info-packed, free webinar at 2 p.m. EST on Thursday, December 3rd, hosted by our friends at Chartwell, Inc., the utility industry’s …