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Blog

Want To Solve Customer Engagement Problems? Operationalize Data.

Posted on December 3, 2020 by Tomer Borenstein

This article was originally published as part of Energy Central’s December 2020 Special Issue, Data & Analytics: Creating Real Value. Please click here to join the conversation and explore other …

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BlastPoint joins Chartwell, Inc. for Free Webinar

Posted on November 19, 2020 by Janeen Ellsworth

Join BlastPoint CEO and Cofounder Alison Alvarez for an info-packed, free webinar at 2 p.m. EST on Thursday, December 3rd, hosted by our friends at Chartwell, Inc., the utility industry’s …

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Commercial Business Personas for Expanding Electric Vehicle Infrastructure

Posted on November 12, 2020 by Blastpoint

With data, companies build informed, predictive EV strategies that will bring about smart partnerships and tell them, explicitly, where charging units are needed in order to meet current demand, spur …

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Live At The SECC 2020 Fall Members Meeting: BlastPoint+Duquesne Light Co.!

Posted on October 22, 2020 by Janeen Ellsworth

This week, BlastPoint goes virtual with the Smart Energy Consumer Collaborative’s 2020 Fall Members Meeting and Workshop to learn, share and connect about all things energy. BlastPoint CTO and Cofounder …

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Winter Is Coming: How Utilities Should Prepare

Posted on October 15, 2020 by Janeen Ellsworth

As we head into the cold, dark months of winter, some utility customers’ already-overdue gas, water and electric bills could hemorrhage. But that doesn’t mean there’s nothing utilities can do …

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3 Ways A.I. is Crisis-Proofing Customer Data in 2020

Posted on October 8, 2020 by Blastpoint

This article, authored by BlastPoint CEO and Cofounder Alison Alvarez, first appeared here as part of Energy Central’s October 2020 Special Issue: Advances in Utility Digitalization. With the help of …

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Customer Intelligence Hits The Virtual Conference Circuit: Meet Up With BlastPoint This Fall!

Posted on October 1, 2020 by Janeen Ellsworth

Still, it’s conference season, and there are just too many amazing people doing incredible things at utility companies to miss the lineup of virtual events taking place in the coming …

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A Pittsburgh Utility is Prioritizing Customer Outreach Through COVID-19

Posted on September 24, 2020 by Janeen Ellsworth

Pennsylvania’s Public Utility Commission (PPUC) voted on September 17th to, once again, keep the state’s utility shut-off moratorium in place. This may seem like a win for financially struggling residents …

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Blog: Transportation Electrification Progress Continues Throughout COVID-19

Transportation Electrification Progress Continues Throughout COVID-19

Posted on September 17, 2020 by Janeen Ellsworth

Some of our wishes have come true, and other promising ones have taken shape. It’s truly remarkable that all of this has happened – in spite of, or in some …

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Special Report Available For Download Now: Commercial Business Personas For B2Bs

Posted on September 10, 2020 by Janeen Ellsworth

Target, partner, lead and grow: How companies using commercial business personas keep customers happy and increase revenue, even during a crisis. Businesses across industries have reached far beyond simply knowing …

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