BlastPoint
Menu
Close
  • Our Technology
    • How It Works
    • Our Platform
    • Privacy & Security
  • Solutions
    • Solutions Overview
    • A.I. Driven Segmentation & Personas
    • Customer Engagement Optimization
    • Sustainability Solutions
      • EV Solutions
      • Energy Efficiency Solutions
    • Billing & Collections Optimization
      • Paperless Program Adoption
      • Customer Balance Risk Zones
    • Market Entry Planning
    • Solutions By Industry
      • Energy
      • Enterprise
      • Credit Unions
      • Retail & Franchise
      • Change Makers
  • Case Studies
  • Blog
  • Press
  • About
    • Who We Are
    • History
    • Careers
    • Privacy Policy
  • Contact Us
BlastPoint
  • Contact Us
  • Our Technology
    • How It Works
    • Our Platform
    • Privacy & Security
  • Solutions
    • Solutions Overview
    • A.I. Driven Segmentation & Personas
    • Customer Engagement Optimization
    • Sustainability Solutions
      • EV Solutions
      • Energy Efficiency Solutions
    • Billing & Collections Optimization
      • Paperless Program Adoption
      • Customer Balance Risk Zones
    • Market Entry Planning
    • Solutions By Industry
      • Energy
      • Enterprise
      • Credit Unions
      • Retail & Franchise
      • Change Makers
  • Case Studies
  • Blog
  • Press
  • About
    • Who We Are
    • History
    • Careers
    • Privacy Policy
Blog

Blog

renters and energy efficiency

Get Renters Engaged in Energy Efficiency to Improve Customer Experience

Posted on November 11, 2021 by Marianne Holohan

The new BlastPoint-sponsored Smart Energy Consumer Collaborative report, Understanding the Needs and Wants of Renters, shines a spotlight on this key customer demographic. The report reveals that renters care more …

Read More
Your data doesn't scare us

Your Data Doesn’t Scare Us

Posted on October 28, 2021 by Alison Alvarez

Even large companies – especially highly regulated ones – are often scared to confront the gremlins in their data. Sometimes their data is in a bad state because of the …

Read More
AEP case study

New Case Study: AEP Drives Digital Engagement with Customer Intelligence

Posted on October 21, 2021 by Marianne Holohan

Learn how American Electric Power utilized data-driven customer insights to surpass digital engagement benchmarks by 30%. We’re excited to publish a brand new case study showcasing our work with American …

Read More
personalization

Three Essential Ingredients for Personalized Customer Experiences

Posted on October 14, 2021 by Marianne Holohan

Relevant content. Preferred channels. Personalized messaging. These “ingredients” empower marketers to create effective, personalized customer experiences. The foundation for all three? Operationalized consumer data, which is only a few clicks …

Read More
Data makes the most of your customer experience budget

Using Data to Make Your Customer Experience Budget More Efficient

Posted on September 29, 2021 by Alison Alvarez

Knowing what data is important, acquiring it, and strategically utilizing it, is the foundation of successful customer experience campaigns. We sat down this week with Steve Estes, BlastPoint’s VP of …

Read More
Data shame

Don’t Let “Data Shame” Hold You Back

Posted on September 16, 2021 by Alison Alvarez

BlastPoint helps organizations centralize their data, make it more accessible, and ensure they have the right data to solve specific business problems. This week, we sat down with Tomer Borenstein, …

Read More
Download DLC Case Study

New Case Study: Duquesne Light Co. Utilizes BlastPoint to Increase Low Income Campaign Engagement

Posted on September 10, 2021 by Marianne Holohan

BlastPoint’s AI-powered customer intelligence helped DLC effectively engage lower-income customers in energy assistance campaigns and surpass industry benchmarks by as much as 670%. During the pandemic, it has been crucial …

Read More
People Showing the ROI of Customer Intelligence

The ROI of Customer Intelligence

Posted on September 2, 2021 by Alison Alvarez

Many industries have acknowledged the general value of increasing their customer focus. Yet some organizations struggle to calculate the actual impact of customer intelligence on ROI. This can hold them …

Read More
data validation

One Easy Trick to Validate Your Customer Data

Posted on August 26, 2021 by Alison Alvarez

BlastPoint’s CEO & Co-Founder, Alison Alvarez, talks about the importance of customer data validation. Alvarez, who has over a decade of experience working with customer data in multiple sectors, discusses …

Read More

Operationalize Customer Intelligence for Maximum Impact: Insights from Jitendra Dahale

Posted on August 12, 2021 by Blastpoint

Jitendra Dahale has decades of experience making data-informed business decisions for major global companies. We talked this week with BlastPoint’s Chief Strategy Officer about how leading companies use customer intelligence, …

Read More
  • ←
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • …
  • 16
  • →

Categories

  • Credit Unions
  • Customer Experience
  • Billing & Collections
  • Customer Intelligence
  • Energy Efficiency
  • EVs
  • Energy
  • Retail & Franchise
  • Spotlight Q&A Interviews
  • Map of the Month
  • Case Studies
  • News
  • Big Data For Human Brains
BlastPoint

Social

  • Facebook
  • Twitter
  • LinkedIn

Email: info@blastpoint.com

Copyright © 2023 BlastPoint. All rights reserved.

Website by Imagebox