Zoom Brushing for Histograms Now, you can zoom into histograms to explore your data in greater detail. This feature is especially useful for discarding outliers from skewed graphs, allowing you …
The Enterprise Analytics Maturity Curve Before diving into specific AI strategies, it’s essential to understand the enterprise analytics maturity curve and how it guides your journey from basic analytics to …
Check our LMI case studies before deep diving into our strategies and solutions:Boost Low-Income Engagement with AI-Driven Customer Intelligence—Increase Engagement by Up to 670% Maximize LMI Customer Support: Achieve 16% …
I will concede a few things. First, we likely are indeed in the “trough of disillusionment” phase for AI, as described in Gartner’s Hype Cycle. This isn’t unexpected. The initial …
To see these strategies in action, let’s first explore a case study that demonstrates how integrating AI tools and personalized engagement drives impressive results for credit unions and and an …
A SOC 2 report is a rigorous examination conducted by an independent auditor that evaluates an organization’s systems and controls. There are two types of SOC 2 reports: Type I …
One notable example with BlastPoint’s Next Best Product is from a credit union in Montana. They utilized our predictive models to boost engagement with their new CD (Certificate of Deposit) …
The average cost per call in utility call centers ranges from $5.50 to $12 according to our utility partners, encompassing various expenses such as agent wages, infrastructure maintenance, and training. …
BlastPoint users can now swiftly create multiple segments with the innovative “Submit and Create Another” button. This feature significantly accelerates the segmentation process, allowing for efficient batch creation of tailored …
Managing call center operations comes with significant financial implications. A BlastPoint utility partner found, the average cost per phone call to a call center is $11, while the cost per …