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Blog

Enhancements Transforming Customer Experience: BlastPoint’s Latest Innovations

Feature Updates May 2024

Posted on by Blastpoint

In the fast-paced world of customer data analysis and segmentation, BlastPoint has been diligently enhancing its platform to empower users with streamlined processes and cutting-edge features. Over the past six months, several impactful updates have been introduced, each tailored to simplify workflows and deliver enhanced value to our valued customers.

What’s new

1. Rapid Segment Creation Tools

“Submit and Create Another” Button

Platform Updates - Submit and create another

BlastPoint users can now swiftly create multiple segments with the innovative “Submit and Create Another” button. This feature significantly accelerates the segmentation process, allowing for efficient batch creation of tailored customer groups. This enhancement is crucial for time-sensitive projects and campaigns, enabling our customers to achieve more in less time.

Copy Function for Segment Creation

Copy function for segment creation

The introduction of the “copy” function marks another milestone. Users can now expedite segment creation by duplicating existing segments, including those created by other team members. This feature streamlines collaborative workflows while maintaining security and user control—edits are only allowed on segments created by the user, ensuring data integrity and user accountability.

2. Key Platform Differentiators

AI Model Indicator

AI Module Indicator

BlastPoint’s commitment to leveraging AI technologies is evident in our intuitive user interface design. The AI model indicator highlights functionalities powered by artificial intelligence, providing transparency and instilling confidence in our customers regarding the sophistication and reliability of our segmentation models.

Enhanced Attribute Insights

Platform Updates - Mean

In response to user feedback, BlastPoint has introduced the “Show Mean” toggle alongside existing median views when analyzing attributes. This enhancement equips users with comprehensive statistical insights, empowering informed decision-making and deeper data-driven analyses.

3. Expanded Functionalities

Segment Subscriptions

Platform Updates - Subscription

Customers can now stay updated effortlessly with segment subscriptions. This feature ensures timely notifications and insights regarding dynamic customer groups, fostering proactive marketing strategies and personalized engagement.

Single Sign-On (SSO) Integration

To enhance security and user convenience, BlastPoint now supports Single Sign-On (SSO) for seamless authentication and access management. This integration simplifies user onboarding and enhances platform security for our enterprise customers.

Redesigned Home Page

Platform Updates - New Home Page Design

The revamped home page offers an intuitive and engaging user experience. Customers benefit from streamlined navigation and enhanced visibility into key features, ensuring optimal productivity and ease of use.

OR Operator for Enhanced Query Flexibility

Platform Feature Update - OR operator

The addition of the OR operator provides advanced query flexibility, enabling users to craft complex queries and uncover deeper insights from customer data. This enhancement empowers users to refine their segmentation criteria and extract precise target audiences.

Unveiling the Latest Advancements at BlastPoint

BlastPoint Customer Intelligence Platform

Each of these features reflects BlastPoint’s commitment to customer-centric innovation. By addressing user needs and market demands, we continue to elevate our platform’s capabilities, empowering our customers to extract actionable insights and drive meaningful business outcomes.

Stay tuned for more updates as we embark on our journey to redefine customer segmentation and analytics. At BlastPoint, we remain dedicated to empowering businesses with transformative tools and technologies. Join us as we pioneer the future of data-driven marketing and customer engagement.

Have questions about our latest updates? Contact us for personalized assistance!

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