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Blog

Reduce Call Center Demand and Increase Customer Satisfaction with Data

Posted on by Blastpoint

Since the start of the pandemic, businesses have reported seeing spikes of nearly 300% in call center activity compared to their previous business-as-usual environment.  To manage the increase in calls, …

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Blog Engaging Local Communities to Embrace EVs

Engaging Local Communities to Embrace EVs

Posted on by Blastpoint

According to the Office of Energy Efficiency & Renewable Energy, by 2030, no matter where your home is located – remote, rural, or urban – you will have greater access …

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CUs activating young members

Credit Unions: Identify & Engage Younger Members with Customer Intelligence

Posted on by Blastpoint

Let’s begin with a quick reminder of the advantages credit unions have over big banks when it comes to customers. CUs are member-owned, not-for-profit organizations with member-focused missions. Membership includes …

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