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Stay updated with the latest trends, insights, and success stories from the BlastPoint team and our clients.

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collections mapping

Map Customers’ Collections Journeys to Increase Satisfaction and Reduce Debt

customer satisfaction

Take the Guesswork Out of Customer Satisfaction Scores (CSAT) with Automated, Data-Driven Scoring

Benchmarking image

BlastPoint’s 2022 Sustainability Benchmarks Report identifies US utilities with the highest customer engagement in sustainability programs

Meeting goals

Three Key Goals Customer Intelligence Will Help Utilities Achieve in 2022

photos of Evs

On the Road with an EV: Pros and Cons from an Owner’s Perspective

EVs charging in urban park

BlastPoint’s EV Model Predicts Emerging Adoption Hotspots Across the US

renters and energy efficiency

Get Renters Engaged in Energy Efficiency to Improve Customer Experience

Your data doesn't scare us

Your Data Doesn’t Scare Us

AEP case study

New Case Study: AEP Drives Digital Engagement with Customer Intelligence

personalization

Three Essential Ingredients for Personalized Customer Experiences

Data makes the most of your customer experience budget

Using Data to Make Your Customer Experience Budget More Efficient

Data shame

Don’t Let “Data Shame” Hold You Back

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