EV Purchase Pain Points: Understanding Customer Concerns
Many drivers are still hesitant about switching to EV. Understanding where they’re coming from and what they want to know helps manufacturers, dealers and utilities engage them with relevant messaging. Here are 5 of their biggest concerns. Range anxiety Environmental and labor practice concerns Questions about battery life in cold climates Barriers to home charging […]
How To Accelerate EV Adoption: BlastPoint Heads To SECC’s Consumer Symposium
This year’s Smart Energy Consumer Collaborative Annual Symposium focuses on “Modernizing Consumer Engagement for a New Era.” Interactive virtual sessions take place April 20-21, and will showcase energy customers, their relationships with the smart grid, grid edge technologies, EV adoption, racial disparities in the energy space and so much more. Register here! BlastPoint CEO and […]
Deciding Whose Power To Shut Off? Let Data Be Your Guide
Nationwide, regulated utility shut-off suspensions are ending, at least for some customers. Several states are leaving the shut-off freeze in place for lower-earning customers while lifting it for those earning above a certain percentage of the poverty line. That means utilities are left with a very small crop of high-earning (albeit delinquent) customers to whom […]
Want to Buy Third Party Data? Avoid These 5 Common Pitfalls
If acquiring external data is on your to-do list, don’t make these common, yet costly, mistakes. Instead, use BlastPoint’s tips on how to prepare for making a wise data purchase that won’t break the bank or cause your staff headaches. Buying third party, or external, data and integrating it with the data you already have […]
BlastPoint joins Chartwell, Inc. for Free Webinar
Join BlastPoint CEO and Cofounder Alison Alvarez for an info-packed, free webinar at 2 p.m. EST on Thursday, December 3rd, hosted by our friends at Chartwell, Inc., the utility industry’s go-to resource for connecting utilities with solutions providers and actionable insights. Up-to-date Analysis from a Utility Data Expert In this webinar, offered for free as […]
Commercial Business Personas for Expanding Electric Vehicle Infrastructure
With data, companies build informed, predictive EV strategies that will bring about smart partnerships and tell them, explicitly, where charging units are needed in order to meet current demand, spur further adoption and grow revenue.
Experience+Expertise With Tony Cebzanov: BlastPoint Welcomes New Principal Software Engineer & Team Lead
It was the middle of COVID summer when, via Zoom, Tony Cebzanov–native Philadelphian, electric vehicle driver, baseball aficionado–officially joined the BlastPoint team as Principal Software Engineer. A pandemic is a stressful time for anyone to start a new job, let alone contribute to the design of a new software product and simultaneously take on leadership […]
BlastPoint Statement on the End of the Pennsylvania Shut Off Moratorium
On Thursday, October 8, the Pennsylvania Public Utilities Commission voted to partially lift the shut off moratorium that has been in effect since March. Our statement below addresses the main points of the PUC’s motion and what this means for utilities. And stay tuned: next week’s blog post will include our expert tips for operationalizing […]
3 Ways A.I. is Crisis-Proofing Customer Data in 2020
This article, authored by BlastPoint CEO and Cofounder Alison Alvarez, first appeared here as part of Energy Central’s October 2020 Special Issue: Advances in Utility Digitalization. Customer engagement is a top priority for utilities this year, given the pandemic and current economic conditions. With so many people facing hardship, utilities have embraced new technologies like […]
Current Late Bill Totals Highlight Need For Utilities To Educate Customers On Energy Assistance ASAP
Recent utility data shows a surprisingly small number of customers have been applying for energy assistance programs over the past few months. Why is this bad for utilities, and what should they do to fix it? The answer lies in customer education. The Federal CARES Act, state governments, community organizations and utility companies from coast […]