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Blog

The Cost of AI-powered Customer Intelligence? It’s Surprisingly Affordable.

Posted on January 13, 2023 by Blastpoint

At BlastPoint, our technology is results-driven, meaning our partners’ strategic objectives are at the core of the customer intelligence we deliver. To make that happen, our team does the heavy …

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photos of Evs

On the Road with an EV: Pros and Cons from an Owner’s Perspective

Posted on December 9, 2021 by Blastpoint

Find out firsthand what it’s like to be an early adopter of EVs in middle America. BlastPoint’s Tony Cebzanov and Marianne Holohan talk candidly about their experiences owning and driving …

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Operationalize Customer Intelligence for Maximum Impact: Insights from Jitendra Dahale

Posted on August 12, 2021 by Blastpoint

Jitendra Dahale has decades of experience making data-informed business decisions for major global companies. We talked this week with BlastPoint’s Chief Strategy Officer about how leading companies use customer intelligence, …

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BlastPoint Helps Highly Regulated Companies Start Utilizing Customer Intelligence

Posted on July 29, 2021 by Blastpoint

If you want your company to reap the benefits of AI but are worried about penalties due to regulation, BlastPoint’s customizable and auditable approach to customer intelligence may be the …

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low income EE customer

Income-Eligible Customers Can Help Meet Your Energy Efficiency Benchmarks – AND Save You Money, Part 2

Posted on July 22, 2021 by Blastpoint

In Part 2 of our series Engaging Income-Eligible Customers about Energy Efficiency, discover utilities’ go-to segment for boosting low-income enrollment in energy efficiency offers and meeting regulatory benchmarks. If you …

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Engaging Income-Eligible Customers about Energy Efficiency, Part 1

Posted on July 8, 2021 by Blastpoint

New appliances, good insulation and airtight windows are expensive. But they save customers money in the long run. Month after month, owners of high-efficiency washers, dryers, light bulbs and refrigerators …

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EV charging at restaurants

How Retail & Restaurants Could Open the Door to Wider EV Adoption

Posted on July 1, 2021 by Blastpoint

The EV revolution is accelerating. Learn how restaurants and retail shops can offer EV charging and reap the benefits, in this reprint of BlastPoint CEO Alison Alvarez’s article for Retail …

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colorful people looking at phones and laptops

How to Segment Customer Communications to Increase Revenue & Satisfaction: Webinar 5/20!

Posted on May 19, 2021 by Blastpoint

Join us live on Thursday 5/20 at 1 PM EST for a free webinar! BlastPoint’s Alison Alvarez will be chatting with Questline’s Brian Lindamood on how utility business teams can …

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Commercial Business Personas for Expanding Electric Vehicle Infrastructure

Posted on November 12, 2020 by Blastpoint

With data, companies build informed, predictive EV strategies that will bring about smart partnerships and tell them, explicitly, where charging units are needed in order to meet current demand, spur …

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3 Ways A.I. is Crisis-Proofing Customer Data in 2020

Posted on October 8, 2020 by Blastpoint

This article, authored by BlastPoint CEO and Cofounder Alison Alvarez, first appeared here as part of Energy Central’s October 2020 Special Issue: Advances in Utility Digitalization. With the help of …

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