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X-ORIGINAL-URL:https://blastpoint.com/
X-WR-CALNAME:BlastPoint
X-WR-CALDESC:Customer AI That Turns Insights Into Action
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CLASS:PUBLIC
UID:MEC-2edfb49eafd8d8946543d4504bf90c38@blastpoint.com
DTSTART:20260507T140000Z
DTEND:20260507T150000Z
DTSTAMP:20260420T221300Z
CREATED:20260420
LAST-MODIFIED:20260420
PRIORITY:5
SEQUENCE:18
TRANSP:OPAQUE
SUMMARY:Affordability Starts with Better Data: The Affordability Pressure Utilities Can’t Ignore
DESCRIPTION:The affordability pressure hiding across the U.S. utility industry, and what to do about it.\nWith the first U.S. customer affordability index live and the 2026 affordability landscape coming into focus, a clearer picture of customer pressure is emerging. While many utilities still benchmark themselves on average rates, the underlying trends tell a different story:\n\nModerate-rate utilities in high-poverty regions are carrying the heaviest affordability pressure\nCustomer arrears are climbing even at utilities with rates below the national average\nThe customers most at risk are often invisible to traditional rate-based reporting\n\nIn this webinar, BlastPoint and Tierra Resource Consultants will walk through how utilities can move from affordability insight to targeted relief, using PressurePoint to identify where pressure is concentrated and Tierra’s Rate Relief Index to design programs that actually reach the customers who need them most.\nWe’ll be joined by Elizabeth Paulson, Customer Assistance Supervisor at Chesapeake Utilities Corporation and NEUAC board member, who brings 20+ years of frontline experience running customer assistance programs at investor-owned and municipal utilities.\nWebinar Details\nDate: May 7, 2026\nTime: 2:00 PM – 3:00 PM ET\nPresenters: Tomer Borenstein (BlastPoint), Bill LeBlanc (Tierra), Elizabeth Paulson (Chesapeake Utilities)\nIn this webinar, you’ll discover:\n\nWhere affordability pressure is actually concentrated in 2026 (and why average rates hide it)\nHow to use PressurePoint to spot early indicators of customer financial stress and identify your most at-risk customers\nHow Tierra’s Rate Relief Index and other programs translate those insights into targeted program design\nThe end-to-end workflow: identify pressure, segment customers, design targeted programs, predict adoption, and deploy outreach\nPractical strategies to move from affordability insight to operational action\n\n\nRegister Now ( https://resources.blastpoint.com/pressurepoint-webinar )\n
URL:https://resources.blastpoint.com/pressurepoint-webinar
CATEGORIES:Utilities
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